This case study is very useful, illustrates the challenges and how the business agility can be improved. TeleChoice, is an info communications firm which deals on IT infrastructure, networking, products and services. The business Situation is like, employees were limited by the size of email inboxes, lacking reliable, centralized file sharing and lost files claimed a large portion of IT Staff time. So, the main focus of Company is they needed an upgrade.
Microsoft Office 365, plays an important role in solving the company needs an put an end to the time consuming requests. Every employee provided with additional inbox capacity of about 25GB with centralized file sharing that is safe and reliable; in addition, document can be backed up and easily coverable. Furthermore, new virtual collaboration tool have made it faster and easier for employees to reach each other through instant chat and conferencing.
In my opinion, I feel that an organisation has to be updated with the latest and effective technology to deliver the best result to their customers and make a good reputation in the market.
Link:: http://www.microsoft.com/casestudies/Microsoft-Exchange-Online/Telechoice/Infocommunications-Firm-Reduces-Demand-on-IT-by-30-with-Cloud-Based-Solution/710000001130